Practical Tips for the UAE
Time and money
- The UAE is four hours ahead of GMT.
- The currency is the UAE dirham (AED), also written Dh or Dhs, divided into 100 fils. Notes come in AED 5, 10, 20, 50, 100, 200, 500 and 1,000, and coins in AED 1, 50 fils and 25 fils.
- The dirham has been pegged to the US dollar since February 2002, at AED 3.6725 to USD 1.
Source: UAE Government Portal: Fact sheet1
Phones and emergency numbers
| Service | Number |
|---|---|
| Police | 999 |
| Ambulance | 998 |
| Civil defence (fire) | 997 |
| Electricity emergencies | 991 |
Source: UAE Government Portal: Fact sheet1
The international dialling code is +971. Area codes are 02 for Abu Dhabi, 03 for Al Ain, 04 for Dubai, 06 for Sharjah, Ajman and Umm Al Quwain, 07 for Ras Al Khaimah, and 09 for Fujairah and Khor Fakkan.1
Power and plugs
The standard supply is 230 volts at 50 Hz, and sockets are the three-pin type G used in the United Kingdom. Visitors from countries with other plugs need an adapter, and devices built only for 110 volts need a converter.2
The working week
The federal government works a four-and-a-half-day week, from 7:30 am to 3:30 pm Monday to Thursday and 7:30 am to 12 noon on Friday, with Saturday and Sunday off. Sharjah government entities work Monday to Thursday. Most private companies close only on Sunday; others close on Saturday and Sunday.3,1
Avoid booking meetings with government offices on Friday afternoons, and check Ramadan hours before you travel.
Driving
- Traffic drives on the right.
- Visitors who drive into the UAE need an international driving permit and valid vehicle insurance. Residents of GCC countries can drive with the licence of the country where they live.
- Under the Markhoos initiative, some visitors can drive with their national licence and exchange it for a UAE licence if they become residents.
- There is zero tolerance for driving under the influence of alcohol.
Source: UAE Government Portal: Fact sheet; UAE Government Portal: How to get to the UAE; UAE Government Portal: Getting a driving licence; UAE Government Portal: Road safety, legal provisions1,4,5,6
Customs allowances
Passengers aged 18 and over can bring in, free of duty, 200 cigarettes, 50 cigars or 500 grams of tobacco, and up to 4 litres of alcoholic drinks or two cartons of 24 cans of beer of up to 355 ml each. Duty and VAT are charged on anything above these limits.7
Frequently Asked Questions
What are the emergency numbers in the UAE?
999 for police, 998 for an ambulance, 997 for civil defence and 991 for electricity emergencies. The international dialling code is +971.
Sources
- UAE Government Portal: Fact sheet
- Heriot-Watt University Dubai: Pre-visiting awareness (November 2024)
- UAE Government Portal: Working hours in the public sector
- UAE Government Portal: How to get to the UAE
- UAE Government Portal: Getting a driving licence
- UAE Government Portal: Road safety, legal provisions
- UAE Government Portal: Customs clearance
Facts checked 22 October 2026. Prepared by Invest-Emirates.ae for general information.